CALL: 131 674

EMAIL: NSI.HO.IT@tafensw.edu.au

HORNSBY TAFE CAMPUS IS PART OF TAFE NSW

VISIT: nsi.edu.au


HORNSBY TAFE IT DEPARTMENT

INFORMATION AND RESOURCES FOR STUDENTS

Information for enrolled students

Helpful information for students:

Access your portal and TAFE email

You can access the student portal using the following link https://my.tafensw.edu.au. This will give you access to your TAFE Email account, as well as other useful items.

Please Note: Many of your "Official" communications will go to your TAFE Mail account. You need to check this email account on a regular and frequent basis.

Logging in to TAFE

To log on to the lab machines enter your username in the format: firstname.lastname1@studytafensw.edu.au where firstname.lastname1 is your allocated username.

Where is the "Learn Share"?

For some classes you will need is the Learn Share. To set up a network share to learn.

  1. Log in (if you are not already) to the TAFE Network
  2. Open Windows Explorer
  3. Select "This PC" and right click on it
  4. Select the menu option "Map network drive"
  5. In the dialogue box, select the drop-down which has "Z:" selected for the drive, and use "L:" ('L' for 'Learn')
  6. In the "Folder:" text box, type in "HOFIT10" and click the "Browse..." button
  7. In the dialogue box, browse to "LEARN" and then your course number (or other name your teacher may indicate) and click "OK"
  8. Click "Finish", and a Windows Explorer window should appear with your resources available to you now

Microsoft Imagine

The School of IT here at Hornsby, participates in a scheme called “Microsoft Imagine”. Once your personal domain accounts have been established, you will able to access much of MicroSoft's software catalogue.

You will receive an email in your TAFE-mail account from "Microsoft Imagine" which will contain instructions on how to access the site, and your initial password. Please note, this email won't be sent until about the third week of semester.

The scheme is an opportunity to become compliant with Microsoft's licensing agreements without a large financial expenditure.

You will only be able to access the Microsoft Imagine Servers while you are a student at Hornsby IT.

The link to the Microsoft Imagine software online is  located here (new window / tab).

Please Note: You will need to access your TAFE Mail account to receive the download links for your Software. Microsoft uses this address as verification that you are a current enrolled TAFE Student.

If you are having trouble with accessing Microsoft Imagine, check the "Troubleshooting Microsoft Imagine" section below.

Can I have multiple Installs of <product>?

Generally "no".

Some products, like WindowsOS may be available in two 'editions' (e.g. "32-bit" and "64-bit"), and their keys are typically for "the product" but not for the specific "edition".

But be aware, you have a limited number (usually "1") of installs available for each product.

Accessing Microsoft Imagine

Your username will be your TAFE email address = mygiven.myfamily@tafensw.net.au, and notifications of License Keys and such will be sent to that email address only.

Local Copies of Microsoft Imagine files

There are a small number of ISO files for software located on the "Learn Share" (\\HOFIT10\LEARN) under "Software". You are welcome to copy these files to save the "hassle" of downloading them yourself. However, be aware, that if the software requires a "Product Key", you will still need to sign on to the web site (above) and have a key generated for you by the system by "purchasing" the product.

Backing up your Work

One of the most common problems students face is losing their work. There is no guarantee that data you store on the PC will be there for the next lesson. The machines can (and in some rooms almost certainly will) be rebuilt on a regular basis.

So where does this leave you? You will be relying heavily on your USB drive.

The nice thing about USB drives is that they are small, light and store lots of data.

The bad thing about USB drives is that they are small, light, store lots of data, and are easy to lose. They also break pretty easily too.

You must get into the habit of backing up your work. I recommend that at least once a week you copy all your files from your USB drive to your Home PC.

Lost property

"I've lost my <insert-important-item-here>"

If it is within a short time, go back to the room you last had the item. If there is a teacher there, ask if you can check you the missing item. It may already be on their desk.

Most items should have your name on them - external HDD drives, glasses cases, notebooks, etc.

USB Flash drives, if there is no room for your name on the outside, you should create a text file in the root directory of the device called RETURN-TO.TXT and in that file, have your name, email and any other details you might want to try and ensure your property is returned.

Most items eventually end up in the IT Section Office (Ground Floor G-Block), so after a day or so, come to the door, press the doorbell and ask if your item has been handed in.

Trouble Shooting Microsoft Imagine

Remember

The first thing to remember is that the Servers we are using are shared with users world-wide. This means that there will be times when downloads are slow - especially during August/September as the Northern Hemisphere come 'on-line' with their new 'school year'.

Secondly, remember that the servers are located in the USA - at times there can be all sorts of reasons why the connection between your PC and the servers is slow.

So what can I do?

There are several things to try:

  1. Be patient
  2. Try a different Internet Connection - i.e. try the download here at TAFE
  3. Check the Software folder on the Learn Share - is the software file you want located there? If so, grab a copy from there
  4. Ask around in class if someone else has downloaded the same file, and ask if you can grab a copy

Microsoft Office for free

As an enrolled student you have access to office 365 for free. Go to https://products.office.com/en-au/student/office-in-education (Links to an external site.)

You will need to supply your TAFE email address. You can only have access once you have enrolled.